Safeguarding Lives: citizenAID® Training for Emergency Response

Unlock your potential as a first responder and become a guardian of safety with citizenAID® Training.

About citizenAID®

CitizenAID® is a globally recognized initiative that aims to empower individuals to take immediate action and provide life-saving assistance in the event of a major incident or a terrorist attack. It was developed in the United Kingdom by military and civilian medics in collaboration with industry experts.

The citizenAID® program provides practical guidance and training to the public on how to effectively respond in emergency situations before professional help arrives. It focuses on the concept of "Run, Hide, Tell, Treat," which outlines the steps individuals should take to increase their chances of survival and minimize harm.

citizenAID Level 1 Course

This course will empower you with confidence and will educate you on how to respond to a catastrophic situation including multi-casualty injuries.

Become familiar with the citizenAID system and learn the sequence of events leading up to a disastrous situation, such as: in the minutes following an attack, before emergency services arrive, and simple actions like opening an airway or stopping bleeding.

citizenAID Level 2 Course

The difference between this course and the Level 1 course is that this one will go into great detail regarding triage, stabbing, shooting, unattended items, explosion and vehicle ramming, and other case scenarios.

Ultimately, both the Level 1 course and the Level 2 course will help you, the general public, to stay safe and improvise effective treatment before emergency services are available to provide professional medical support. 

The award-winning app

citizenAID® have developed a free, no ads app, which can be downloaded onto your mobile phone. This app is a simple and clear-reaching aid for immediate actions and first aid for a stabbing, bomb incident, mass shooting, and more. There is also a function that links the user to their phone to dial 999 when prompted to call the emergency services.

The citizenAID® app reduces anxiety from difficult decision-making in an unfamiliar situation. Follow the logical steps to do the right things in the right order.

Tourni-Key®

Designed and manufactured by citizenAID®, the Tourni-Key combines a novel tough plastic lightweight device, a triangular bandage to act as an effective tourniquet to stop severe bleeding from an injured limb, and an anti-pinch card to stop skin bunching.

citizenAID® Pocket Guide


Sometimes paper is easier to use than an App on a phone. This is ideal for carrying with you and an ideal addition to all First Aid Kits. This pocket guide provides a series of steps to follow in case of an emergency.

Moggy's Coming

Published in July 2017, Moggy’s Coming is the first in a series of educational books, featuring the Mulberry School mice in emergency situations. 

Created by the citizenAID® team to help both parents and teachers emphasize the key ‘Run, Hide, Tell, Treat’ message in a non-threatening way, Moggy’s Coming has already received 100% feedback from 500 Birmingham based teachers, who piloted the story.

Designed specifically for Key Stage 1 and 2 children, Moggy’s Coming provides sensitive and appropriate preparation for young children to be able to understand and deal with the unlikely but not impossible chance of being caught up in a deliberate attack.

Finding an Instructor

We have a network of instructors who can teach these classroom courses. 

Frequently Asked Questions

Which occupations use this course?

The citizenAID Instructor Upgrade Course is perfect for:

What is CPD and why is having Certified CPD important?

CPD stands for Continuous Professional Development and is required in many business sectors. Even if you do not require a set CPD credit level, having Certifed CPD ensures the quality of training. ProTrainings are the highest gold standard of CPD ensuring that all courses are externally verified and mapped to the highest levels.

What is "SCORM ready" and will courses run on a LMS?

SCORM Ready means that online courses can run on any compatible Learning Management System (LMS). SCORM courses run seamlessly on your existing LMS system without a separate login so staff only login using the existing company system. ProTrainings online courses have an advanced SCORM ready system to give more features than any other company.

Do I receive a certificate after completing your online training?

Yes, when you complete the online course you will be able to download and print a compliant completion certificate, evidenced-based learning statement to confirm course content and a certified CPD statement. There is no extra charge for the certificate.  You can also buy a printed certificate to be posted to you for a small extra fee.


Learn more about ProTrainings training

ProTrainings Europe has produced over 350 video online courses and we also offer training at your workplace or at regional training centres nationwide

Endorsed training as video online, blended, classroom or virtual to meet your busy life. Choose from over 350 courses all CPD Certified with Evidenced Based Learning statements.

Discounts off future courses and company training solutions. Phone 01206 805359 for more information.

Benefits of Choosing ProTrainings for your citizenAID® Course

icon-med-devices
Train anywhere, on any device
icon-med-dashboard
Get Certified the Same Day
Unlimited Test Retakes
icon-med-bookmark
Your Progress Auto-Saves
Print Your Certificate Immediately